Welcome to Xclusive Cleans FAQ Page!

Here you will find important information to prepare your space for our top-notch services.

XC RESIDENTIAL

How should I prepare my space before the appointment?

Please make sure to declutter your space and remove any personal items or valuables to ensure our team can clean efficiently and effectively.

What if I have unattended minors or pets during service?

If you have unattended minors or pets in your space during service, we kindly ask that you have reliable communication on file or clear instructions on how to contact responsible parties in case of any concerns.

What areas do you serve?

We proudly serve Charlotte and the surrounding areas.

Do we provide our own cleaning supplies?

Yes, we bring our own high-quality cleaning supplies and equipment.

How do I book a cleaning?

ONE TIME

You can easily book a cleaning service by using the booking link provided below our cleaning options.

 

RECURRING

Head over to our membership page

BEYOND MEMBERSHIP

RESIDENTIAL

In order to schedule recurring home services, you need to have a Beyond Membership. 

We've eliminated contracts for our residential services. With a Beyond Membership, you'll still receive all the perks and benefits of our premium contracted services.

RECURRING SERVICES

Your first cleaning will be a deep clean to ensure that every nook and cranny is thoroughly cleaned. You can also opt for specialized services and enhanced cleaning solutions to meet your specific requirements

We incorporate DEEP-CLEANING into all WEEKLY schedules

You can book "Buy the Hour" or Xclusive Deep Cleanings on the XC Residential page if you prefer not to sign up for a Beyond Membership.

 

 

 

 

XC REAL ESTATE

As a B3YOND member, you can enjoy immediate service without the hassle of accommodating last-minute bookings. After providing the address, you can expect our team to arrive within 30 minutes to 1 hour after booking.

AIR BNB

10% DISCOUNT ON RESTOCK ITEMS

COMMERCIAL SOLUTIONS

THE B3YOND MEMBERSHIP IS PERFECT FOR BUSINESSES WHO WANT ACCESS TO OUR COMMERCIAL SOLUTIONS APP  

GET YOUR DEMANDS MET IN REAL TIME, OUR COMMERCIAL SOLUTION APP GIVES YOU THE OPTION TO SHARE INFORMATION DIRECTLY WITH THE TEAM ASSIGNED TO YOUR LOCATION.

YOU CA

BEYOND FLEET

WILL MY CAR FIT INSIDE THE TUNNEL?

The vehicle clearance is 7’2” and the tunnels support a tire width of up to 13.5 inches with a vehicle size up to 85 inches wide. To ensure a safe wash process, no vehicles with dual wheels.

WHAT'S INCLUDED?

ENJOY YOUR PLAN WITH UNLIMITED VISITS. YOUR PLAN INCLUDES:

PRE-SOAK

SHAMPOO WASH

SPOT-FREE RINCE

TIRE SOAK

TRI-FOAM CONDITIONER

RUST PREVENTION

POWER FOAM WASH

WAX PROTECT

RAIN REPEL

ARMOR ALL TIRE SHINE

ARMOR ALL CERAMIC SHIELD

ADDITIONALLY, YOU CAN ENJOY 

FREE VACUUMS

COMPLIMENTARY ACCESS TO THE DETAIL CENTER, POWERED BY ARMOR ALL PROFESSIONAL®

HOW LONG WILL MY UNLIMITED PLAN BE VALID?

YOUR PLAN WILL REMAIN VALID FOR THE DURATION OF YOUR BEYOND MEMBERSHIP.

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